BookRepairOnline.co.uk was made by Inte.Team.

Inte.Team Privacy Policy

Our contact details 

Name: Inte.Team

Address: 43 Norman Rise, EH54 6LY Livingston

Phone Number: +447454919021

E-mail: intedotteam[-at-]gmail.com

The last update of this Policy was on the 20th of October 2022.

The type of personal information we collect 

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)

1. First and Last name
2. E-mail address
3. Phone number
4. Social media for communication
5. The address
6. In some cases bank details for payment purposes

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You want to open an account
• You would like to use one of our services
• You would like to buy/sell a product
• You would like to get an estimate

[If applicable] We also receive personal information indirectly, from the following sources in the following scenarios:

If you were directed to us by one of our existing clients, business partners, or through social media:

• We use the information that you have given us in order to offer the best possible services and support.
• We never sell your data to any Third Party Company.
• We may share this information with our hosting company and or our payment service providers.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: [delete as appropriate]

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Inte.Team registered at 43 Norman Rise, EH54 6LY Livingston via post, or e-mail provided at the very top of this Policy.

(b) We have a contractual obligation by approval from the customer side.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We have a legitimate interest.

How we store your personal information

All information you provide to us is stored on our secure servers. Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted according to industry standards. Where we have given you (or where you have chosen) a password that enables you to access certain parts of Our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. Please contact us for further information. We will collect and store personal data on your device using application data caches and browser web storage. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request by contacting us. In some circumstances, you can ask us to delete your data. Contact the Data Protection officer via the contact details above. In some circumstances, we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. In the event that you do not use the App for a period of 6 years then we will treat the account as expired and your personal data will be deleted according to our data retention policy.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate.
• You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at 43 Norman Rise, EH54 6LY Livingston via post or e-mail provided at the very top of this Policy if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at 43 Norman Rise, EH54 6LY Livingston via post or e-mail provided at the very top of this Policy.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk

Scottish office:
The Information Commissioner’s Office – Scotland
Queen Elizabeth House Sibbald Walk
Edinburgh
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk